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leather luxury airpods case with keychain
$27.99
in Stock
- Free Shipping
Get 20% OFF? Let items over 3 pcs
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Description
- 3 Reviews
- 5 Q&A
Customer Say
The most real reviews and questions from customers and fans all over the world, maybe they help to understand our products, let's start now!
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Customer Question
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Why did I not receive any confirm email?
Asked by Guest
If you do not receive any email from Asluxe after you successfully place the order, please check your spam, they may be blocked. If there is still no please contact us. Normally, Asluxe will send you an confirm Email after you ordered, and when we ship the goods, we will send you a second e-mail about the tracking number. -
How do I tracking my Asluxe order?
Asked by Guest
You have 3 options to track your parcel:
1. Online tracking order status
Visit the following address to check the latest logistics status of your order through your email address.
Track my order
2. Got a Asluxe account?
Log in your account through the online store, check out the fulfilment status against your recent order. If the order has been fulfilled, click onto the order information & you can find your tracking information there.
3. I don't have a Asluxe account yet
As soon as your order has been fulfilled, you'll receive a shipping confirmation email. You will then be able to track your order through the tracking link on the email. If you haven't received an email yet, don’t stress! Your order will usually take around 2-4 business days to be dispatched.
*Please note, tracking can take around 48 hours to update after dispatch. -
What happens if I entered the wrong address?
Asked by Guest
Please contact bill@asluxe.com as soon as possible. In some cases, we may be able to change the address for you if your order hasn't already been processed by our warehouse. In the event that your order is undeliverable or returned to sender due to insufficient or inaccurate shipping information, we may contact you or your order may be refunded once we are notified that the order has been returned/received. Please note that shipping charges are non-refundable. -
Will I need to pay customs?
Asked by Guest
All orders are currently shipped from US and the HK. Customers will not be charged customs or import fees for orders received within Australia, USA, Canada UK and Europe. If you're still unsure on whether you'll be subject to customs fees, we'd recommend contacting your local customs office for more information before placing your order. -
How long does it take before my order gets shipped?
Asked by Guest
We are aiming to have your order dispatched from our facility within 1-3 business days. However, please bear with us in case we are spending extra time in checking / perfecting your items, particularly during the peak season around the end of the year.
Furthermore, there will be chances that the item that you ordered may run out of stock though we are doing our best to avoid this from happening. We will definitely try to get you notified as soon as possible if that happens.
You may on and off notice during checkout that the estimated delivery time is exceptionally long. This could be due to that some products are currently having nil inventory and restock of the goods is in progress.
Please contact our customer service team if there is any question concerning the time to dispatch.
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