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Asluxe Luxury iphone case with wide shoulder straps
$54.99
in Stock
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Description
- 2 Reviews
- 5 Q&A
Customer Say
The most real reviews and questions from customers and fans all over the world, maybe they help to understand our products, let's start now!
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Customer Question
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What happens if I entered the wrong address?
Asked by Guest
Please contact bill@asluxe.com as soon as possible. In some cases, we may be able to change the address for you if your order hasn't already been processed by our warehouse. In the event that your order is undeliverable or returned to sender due to insufficient or inaccurate shipping information, we may contact you or your order may be refunded once we are notified that the order has been returned/received. Please note that shipping charges are non-refundable. -
What if my parcel or product is damaged?
Asked by Guest
If your package becomes damaged during transit, notify us within 7 days of the parcel being delivered at help@asluxe.com with clear photos of everything you have received and the condition of the parcel/products.
We can inspect the damaged package and the damaged items may be replaced. -
Do you ship internationally?
Asked by Guest
Yes, we offer worldwide shipping! After loading up your cart just select your country at the checkout page. -
When will I receive my refund?
Asked by Guest
All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account. -
How long is the returns process?
Asked by Guest
Processing returns may take up to 14 business days from the day we receive your return. We will email you to confirm once your return has been processed.
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